Get Connected
Get Connected
Food & Nutrition

Food that fits your health, not just your fridge.

These programs help members eat well when a health condition, income, or access makes that hard on its own.

I need help for myself or a loved one

Get Connected to a Navigator

Call today to see if you qualify for free services in just a few minutes.

Get StartedOr Call Us (347) 201-6884
What is a Social Care Network?

NY.gov Social Care Overview

New York State’s overview of how Social Care Networks help Medicaid members.

Visit NY.govOr Call Us (347) 201-6884
What services are available?

NY.gov Member Resources

Factsheets and FAQs on housing, food, transportation, and more.

Visit NY.govOr Call Us (347) 201-6884
$0
Out of Pocket for Eligible Medicaid Members
100+
Partner Organizations in the SI PPS Network
66K+
New Yorkers Connected to Services
Food & Nutrition

Meals delivered to you

For members who can’t prepare their own meals or don’t have reliable access to food.

Medically tailored meals

Meals designed by a dietitian for a specific chronic condition, or for pregnancy and the postpartum period.

Home-delivered meals

Nutritionally appropriate meals for members without a chronic condition who don’t have reliable access to food.

Food & Nutrition

Learning and guidance

One-on-one and group support for eating well day to day.

Nutrition counseling and education

Guidance on healthy meal preparation and connections to grocery budget resources, delivered by a registered dietitian.

Food & Nutrition

Groceries and stocking your kitchen

Support getting food into your home directly.

Food vouchers and boxes

Vouchers, coupons, or food boxes covering dairy, produce, meat, grains, and spices, redeemable at approved food retailers.

Pantry stocking

Fresh produce and non-perishable groceries, picked up or delivered.

Cooking supplies

Kitchenware, a microwave, and a full-size refrigerator to help you prepare food at home.

How It Works

From your first call to connected care

Getting connected to a navigator is simple. Here’s what to expect from your first call to ongoing support.

Get Started

Medicaid Members

Anyone with Medicaid living in Staten Island, Brooklyn, or Queens may qualify for free navigator services.

01
Step One
You reach out

Call (347) 201-6884 or email [email protected] to tell us what you need.

02
Step Two
We check your eligibility

A navigator confirms your Medicaid status and connects you with the right local services for your needs.

03
Step Three
You get connected

Your navigator connects you directly with the housing, food, transportation, or care management service that fits your situation.

Are you a service provider or community partner?
Ideal Health Partners navigator meeting with a community member at home
Who We Are

A dedicated navigator who knows your community

Ideal Health Partners navigators live and work in the communities they serve. You’ll get a real person who understands local resources across Staten Island, Brooklyn, and Queens and stays with you every step of the way.

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Hundreds of Families Served

Earning the trust of the community we serve

All I have to say is THANK GOD I was recommended by a friend to go with Ideal. Everyone at this company is an absolute pleasure to work with, truly. From start to finish, they make every step of the way a breeze. I wish I could give more stars. I recommend Ideal to everyone I know!

Andrew Valente

Everyone at Ideal has been so patient, caring, helpful, kind, knowledgeable, and informative, and willing to assist in establishing my entry into the program. Emily, Paula, and many staff members have gone above and beyond to help make sure I had a seamless experience. I am truly grateful.

Lorraine Mullen

Frequently Asked Questions

Answers to your most common questions about the Staten Island Social Care Network Navigator Program.

The Staten Island Social Care Network (SI PPS) connects Medicaid members to free housing, food, transportation, and care management support. Ideal Health Partners serves as a navigator partner within this network, helping residents get connected to the right local services.

Navigator services are available to Staten Island Medicaid members and families, including those in select Brooklyn and Queens zip codes (11209, 11219, 11220, 11228, 11355, 11368, 11373, and 11377).

Call (347) 201-6884, email [email protected], or complete the online form to reach a trained navigator. They’ll ask a few questions about your situation and connect you to the right services.

No. Navigator services are completely free for eligible Medicaid members through the Staten Island Social Care Network. There is no cost, copay, or insurance billing involved.

No referral is required. Anyone with Medicaid can reach out directly, complete a short screening, and be connected to a navigator.

Call (347) 201-6884, email [email protected], or fill out the form on this page to get connected to a trained navigator.

Get Connected

Ready to get connected?

Reach out to a Staten Island Social Care Network navigator today. Call (347) 201-6884 or email [email protected], or fill out the form below and a navigator will follow up within one business day.

Get Connected to a Navigator

Reach out to a Staten Island Social Care Network navigator today. Call (347) 201-6884 or email [email protected], or fill out the form below and a navigator will follow up within one business day.