{"id":357,"date":"2026-04-20T19:25:33","date_gmt":"2026-04-20T19:25:33","guid":{"rendered":"https:\/\/idealhealt2dev.wpenginepowered.com\/site2\/?page_id=357"},"modified":"2026-07-21T02:11:02","modified_gmt":"2026-07-21T02:11:02","slug":"consumer-resources","status":"publish","type":"page","link":"https:\/\/idealhealthpartners.com\/site2\/consumer-resources\/","title":{"rendered":"Downloads & Contacts – Consumer"},"content":{"rendered":"\n
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Resources<\/span><\/h3>

CDPAP Resources<\/h2>

Your complete resource hub for CDPAP in New York. Guides, FAQs, forms, and tools \u2014 for consumers and personal assistants at every stage of enrollment and care<\/p>\n

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\n \n Consumer Resources <\/span>\n \n \n <\/svg>\n\n
\n \n Consumer Resources <\/a>\n \n Personal Assistant Resources <\/a>\n \n Shared Resources <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n <\/section>\n\n\n
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Consumer Contacts, Tools & Portals<\/h2><\/div>\n
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Ideal CDPAP Support<\/div>\n
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Your fiscal intermediary agency for registration, compliance support, and general questions.<\/strong><\/p>\n

Visit website to select Ideal Health Partners CDPAP as your facilitator or submit PA information.<\/p>\n <\/div>\n \n

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\n <\/svg>\n Email: info@idealcdpap.com<\/a>\n <\/div>\n
\n <\/svg>\n Phone: (347) 315-2402<\/a>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n
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PPL (Public Partnership LLC)<\/div>\n
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Statewide fiscal intermediary handling payroll and PA payments.<\/strong><\/p>\n

Visit the PPL Member Portal<\/a> to learn more.<\/p>\n <\/div>\n \n

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\n <\/svg>\n Phone: 1-833-247-5346<\/a>\n <\/div>\n
\n <\/svg>\n Spanish 1-833-281-0927<\/a>\n <\/div>\n <\/div>\n <\/div>\n\n
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Your Managed Care Organization (MCO)<\/div>\n
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Your insurance plan that authorizes CDPAP hours. Use the MyMedicaid NY tool to find, add, or change your plan online.<\/strong><\/p>\n

Visit website to find and manage plan, check authorizations, 240\u201340 assessments, shopping cart items<\/p>\n

Find Your MCO:<\/strong> Check your Medicaid card
\nUse For:<\/strong>\u00a0Care authorization, UAS-NY assessments<\/p>\n <\/div>\n \n

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\n <\/svg>\n NY Medicaid Choice: NYC Medicaid Choice: 1-800-505-5678<\/a>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n
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NY Department of Health<\/div>\n
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Official New York State Medicaid and CDPAP program information.<\/p>\n

View the CDPAP Program Page<\/a>\u00a0 for more details or you can visit the NY Department of Health<\/a> website to learn more.<\/p>\n <\/div>\n \n

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\n <\/svg>\n Medicaid Helpline: 1-800-541-2831<\/a>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n
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Local Department of Social Services (DSS)<\/div>\n
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Your county DSS office handles Medicaid enrollment and renewals.<\/strong><\/p>\n

If you have questions about Medicaid applications, renewals, eligibility questions, you can reach out to your Local DSS. You can check Contact Details here\u00a0Directory by County<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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Consumer Rights & Advocacy<\/div>\n
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Legal assistance and advocacy services for CDPAP consumers.<\/strong><\/p>\n

To know more about our Legal Services, visit our website at legalservicesnyc.org<\/a> or you can learn more at health.wnylc.com<\/a>.<\/p>\n <\/div>\n \n

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\n <\/svg>\n EPIC: 1-800-332-3742<\/a>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n
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PPL Member Portal<\/div>\n
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Approve timesheets, view PA hours, check payment status<\/strong><\/p>\n

You can login here: https:\/\/pplathome.pplfirst.com\/emailsignin<\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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Time4Care Consumer App<\/div>\n
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Mobile access to approve PA timesheets on-the-go<\/strong><\/p>\n

Access through: App Store<\/a> |\u00a0Google Play<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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NY Medicaid Choice<\/div>\n
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Enroll in or change your Medicaid Managed Care plan<\/strong><\/p>\n

Visit website to learn more at nymedicaidchoice.com<\/a><\/p>\n <\/div>\n \n

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\n <\/svg>\n 1-800-505-5678<\/a>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n
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MyBenefits NY<\/div>\n
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Check Medicaid status, renew coverage, update information<\/strong><\/p>\n

Visit website to learn more mybenefits.ny.gov<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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Ideal CDPAP Registration<\/div>\n
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Register as a new consumer, submit PA information<\/strong><\/p>\n

Visit website the IdealCDPAP.com<\/a> to learn more<\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n<\/section>\n\n\n\n

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NY Managed Care Organizations (MCOs)<\/h2><\/div>\n
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Aetna Better Health<\/div>\n
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Phone : 1-855-692-9291<\/a><\/p>\n

Website: aetnabetterhealth.com\/ny<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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Affinity Health Plan<\/div>\n
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Phone : 1-866-692-9729<\/a><\/p>\n

Website: affinityplan.org<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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Centers Plan for Healthy Living<\/div>\n
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Phone : 1-877-231-1444<\/a><\/p>\n

Website: centersplan.com<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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Empire BlueCross BlueShield<\/div>\n
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Phone : 1-800-998-9999<\/a><\/p>\n

Website: empireblue.com<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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Elderplan<\/div>\n
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Phone : 1-800-476-8001<\/a><\/p>\n

Website: elderplan.org<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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Fidelis Care<\/div>\n
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Phone : 1-888-343-4434<\/a><\/p>\n

Website: fideliscare.org<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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Healthfirst<\/div>\n
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Phone : 1-866-863-5953<\/a><\/p>\n

Website: healthfirst.org<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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HIP (EmblemHealth)<\/div>\n
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Phone : 1-800-447-8529<\/a><\/p>\n

Website: emblemhealth.com<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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MetroPlus Health Plan<\/div>\n
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Phone : 1-800-303-2728<\/a><\/p>\n

Website: metroplus.org<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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Molina Healthcare<\/div>\n
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Phone : 1-888-665-6432<\/a><\/p>\n

Website: molinahealthcare.com<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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United Healthcare<\/div>\n
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Phone : 1-888-617-6392<\/a><\/p>\n

Website: uhccommunityplan.com<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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VNS Health Total<\/div>\n
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Phone : 1-888-919-3627<\/a><\/p>\n

Website: vnshealthplans.org<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n

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Wellcare<\/div>\n
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Phone : 1-888-343-5000<\/a><\/p>\n

Website: wellcare.com<\/a><\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n<\/section>\n\n\n\n

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Downloadable Forms & Documents for Consumers<\/h2><\/div>\n
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Consumer Registration Checklist (PDF)<\/div>\n \n <\/div>\n\n
\n Download<\/span><\/svg><\/a> <\/div>\n <\/div>\n
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How to Approve Timesheets Guide (PDF)<\/div>\n \n <\/div>\n\n
\n Download<\/span><\/svg><\/a> <\/div>\n <\/div>\n
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Understanding Your Care Plan (PDF)<\/div>\n \n <\/div>\n\n
\n Download<\/span><\/svg><\/a> <\/div>\n <\/div>\n
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Designated Representative Authorization Form<\/div>\n \n <\/div>\n\n
\n Download<\/span><\/svg><\/a> <\/div>\n <\/div>\n
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Memorandum of Understanding (MOU)<\/div>\n \n <\/div>\n\n
\n Download<\/span><\/svg><\/a> <\/div>\n <\/div>\n
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Change of Address\/Contact Form<\/div>\n \n <\/div>\n\n
\n Download<\/span><\/svg><\/a> <\/div>\n <\/div>\n
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PA Selection Worksheet<\/div>\n \n <\/div>\n\n
\n Download<\/span><\/svg><\/a> <\/div>\n <\/div>\n
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Consumer Rights & Responsibilities (PDF)<\/div>\n \n <\/div>\n\n
\n Download<\/span><\/svg><\/a> <\/div>\n <\/div>\n
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EVV Compliance Guide for Consumers (PDF)<\/div>\n \n <\/div>\n\n
\n Download<\/span><\/svg><\/a> <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-357","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nConsumer Resources | Ideal CDPAP + PPL<\/title>\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n\n