Get connected to care, right in your community.
Ideal Health Partners is proud to serve as a navigator partner within the Staten Island Social Care Network (SI PPS). Our care navigators help Medicaid members and families across Staten Island, Brooklyn, and Queens connect to housing, food, transportation, and care management support at no cost.
Get Connected to a Navigator
Call today to see if you qualify for free services in just a few minutes.
NY.gov Social Care Overview
New York State’s overview of how Social Care Networks help Medicaid members.
NY.gov Member Resources
Factsheets and FAQs on housing, food, transportation, and more.
Support that meets every need
Our navigators connect Medicaid members and families across Staten Island, Brooklyn, and Queens to the everyday resources that make the biggest difference.
From your first call to connected care
Getting connected to a navigator is simple. Here’s what to expect from your first call to ongoing support.
Anyone with Medicaid living in Staten Island, Brooklyn, or Queens may qualify for free navigator services.
Call (347) 201-6884 or email [email protected] to tell us what you need.
A navigator confirms your Medicaid status and connects you with the right local services for your needs.
Your navigator connects you directly with the housing, food, transportation, or care management service that fits your situation.
A dedicated navigator who knows your community
Ideal Health Partners navigators live and work in the communities they serve. You’ll get a real person who understands local resources across Staten Island, Brooklyn, and Queens and stays with you every step of the way.
Earning the trust of the community we serve
Ready to get connected?
Reach out to a Staten Island Social Care Network navigator today. Call (347) 201-6884 or email [email protected], or fill out the form below and a navigator will follow up within one business day.
Reach out to a Staten Island Social Care Network navigator today. Call (347) 201-6884 or email [email protected], or fill out the form below and a navigator will follow up within one business day.
Frequently Asked Questions
Answers to your most common questions about the Staten Island Social Care Network Navigator Program.
The Staten Island Social Care Network (SI PPS) connects Medicaid members to free housing, food, transportation, and care management support. Ideal Health Partners serves as a navigator partner within this network, helping residents get connected to the right local services.
Navigator services are available to Staten Island Medicaid members and families, including those in select Brooklyn and Queens zip codes (11209, 11219, 11220, 11228, 11355, 11368, 11373, and 11377).
Call (347) 201-6884, email [email protected], or complete the online form to reach a trained navigator. They’ll ask a few questions about your situation and connect you to the right services.
No. Navigator services are completely free for eligible Medicaid members through the Staten Island Social Care Network. There is no cost, copay, or insurance billing involved.
No referral is required. Anyone with Medicaid can reach out directly, complete a short screening, and be connected to a navigator.
Call (347) 201-6884, email [email protected], or fill out the form on this page to get connected to a trained navigator.