Why Ideal CDPAP
Your Trusted CDPAP Facilitator Partnered with PPL
Ideal CDPAP is an approved facilitator for New York’s Consumer Directed Personal Assistance Program (CDPAP). Ideal CDPAP is a PPL-approved facilitator. PPL serves as the statewide fiscal intermediary, to ensure you receive quality care from your trusted personal assistants.
What This Means for You
- Your CDPAP eligibility and services remain the same
- Payments to personal assistants continue without interruption
- Dedicated support in Arabic, Bengali, Cantonese, English, Haitian Creole, Hindi, Mandarin, Punjabi, Russian, Spanish, Ukrainian, Urdu
- Personalized guidance through registration and beyond
How to get Started
- Call Ideal CDPAP at (347) 315-2402 to select us as your facilitator (have your Medicaid ID ready)
- Complete the MOU form online via PPL@Home or in- person at our office
- Work with your PAs to complete required forms and training
- Call Ideal CDPAP with your Consumer at (347) 315-2402 (Consumer’s Medicaid ID required)
- Complete required forms online via PPL@Home or in-person
- Complete mandatory PPL training modules
Multilingual Support
We meet you where you are — in your language.
Cultural fluency isn’t a checkbox for us — it’s a core value. We serve communities across all five boroughs and throughout New York State that speak 14+ languages: Arabic, Bengali, Cantonese, English, Fujianese, Haitian Creole, Hindi, Mandarin, Polish, Punjabi, Russian, Spanish, Ukrainian, Urdu.
When your coordinator speaks your language, you understand your rights. You understand your options. You understand the registration process and your responsibilities as a consumer or PA.
Technology & Enrollment
Modern enrollment. Less paperwork. More care.
We invested in technology because we serve seniors, non-native English speakers, and families juggling a thousand things at once. We made the process easy — because it should be easy.
- Digital MOU completion and PPL@Home registration support
- Time4Care app setup and EVV training
- Medicaid eligibility confirmation
- Multilingual enrollment in Arabic, Bengali, Cantonese, English, Haitian Creole, Hindi, Mandarin, Punjabi, Russian, Spanish, Ukrainian, Urdu
- 24/7 support from a dedicated team
Hundreds of Five Star Reviews
Earning the trust of families we serve.
When someone trusts you with their care, you don’t take that lightly.