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I Want to Provide Care – CDPAP Personal Assistant

Thank you for choosing to become a Personal Assistant through NY CDPAP.

Many PAs are family members or close friends caring for someone they already know and trust. As a PA, you’ll provide essential care to individuals who need assistance with daily activities.

This guide will walk you through everything you need to know: from initial registration to staying compliant and getting paid on time.

  • Available in 14+ languages: Arabic, Bengali, Cantonese, English, Fujianese, Haitian Creole, Hindi, Mandarin, Polish, Punjabi, Russian, Spanish, Ukrainian, Urdu
  • No nursing license or prior certification required
  • Care for Your Family and/or Friends
  • Flexible Scheduling
  • Pay rates set by New York State, processed through PPL, no fees deducted by Ideal.
To get started, fill out the form below or call (347)-315-2402

Many PAs are family members or close friends caring for someone they already know and trust. As a PA, you’ll provide essential care to individuals who need assistance with daily activities.

This guide will walk you through everything you need to know: from initial registration to staying compliant and getting paid on time.

  • Available in 14+ languages: Arabic, Bengali, Cantonese, English, Fujianese, Haitian Creole, Hindi, Mandarin, Polish, Punjabi, Russian, Spanish, Ukrainian, Urdu
  • No nursing license or prior certification required
  • Care for Your Family and/or Friends
  • Flexible Scheduling
  • Pay rates set by New York State, processed through PPL, no fees deducted by Ideal.

How it Works

What is a Personal Assistant (PA)?

A Personal Assistant (PA) is a caregiver who provides home care services to a consumer enrolled in the Consumer Directed Personal Assistance Program (CDPAP).

As a PA, you:

  • Assist consumers with Activities of Daily Living (ADLs) such as bathing, dressing, eating, and mobility
  • Work under the consumer’s direction-they decide your schedule and tasks
  • Get paid through Medicaid via PPL (Public Partnerships LLC)
  • Can be a family member or friend of the consumer

Personal Assistant Requirements

Work Authorization

  • Must be legally authorized to work in the United States
  • Will need to complete I-9 verification

No License Required

  • No special license or certification needed
  • Training will be provided through Nevvon portal

Physical Exam

  • Must pass pre-employment physical exam
  • Ensures you can safely provide required care

Valid Identification

  • Unexpired government-issued photo ID
  • Original documents required (no copies)

How it Works

How to Get Registered with Ideal CDPAP

Registration happens through PPL@Home — Ideal CDPAP guides you through every step. Here’s what the process looks like from start to first paycheck.

Who CANNOT Be a Personal Assistant
The following people are NOT eligible to serve as a PA for a specific consumer:
  • Spouses – You cannot be a PA for your spouse
  • Parents of consumers under 21 – Parents cannot be PAs for their own minor children
  • Designated Representatives – If you are the consumer’s designated representative (DR), you cannot also be their PA

You CAN be a PA for: adult children, siblings, other family members (except those listed above), and friends.

01
Step 1
Consumer Selects You as Their PA

The consumer will choose you to be their caregiver and initiate your registration through Ideal CDPAP.

02
Step 2
Contact Ideal CDPAP for PA Registration

Contact IdealCDPAP for PA registration – we will walk you through the process.

03
Step 3
Complete Required Documentation

Gather and submit all required documents (see checklist below). Original or certified copies only—no photocopies accepted.

04
Step 4
Complete Pre-Employment Physical Exam

Schedule and pass your physical exam with an approved healthcare provider. This ensures you can safely provide care.

05
Step 5
Complete I-9 and Tax Forms

Fill out your I-9 (work authorization), W-4 (tax withholding), and direct deposit forms for payment.

06
Step 6
Complete Training in Nevvon Portal

Nevvon training must be completed promptly after registration to remain compliant.

07
Step 7
Download Time4Care App for EVV

Download PPL’s Time4Care app to your smartphone for Electronic Visit Verification (EVV). You’ll use this to clock in and out for every shift.

08
Step 8
Begin Providing Care

Once everything is approved, you can start working! Clock in/out using the Time4Care app and follow the consumer’s care plan.

Personal Assistant Pay & Benefits

2026 Pay Rates

As of January 1, 2026, all CDPAP Personal Assistants received a $0.55/hour wage increase:

  • NYC (Bronx, Kings, Queens, New York, Richmond): $20.65/hour
  • Nassau, Suffolk, and Westchester Counties: $20.05/hour
  • All Other NY Counties: $18.65/hour

When Do I Get Paid?

Payroll is processed weekly after the consumer approves your timesheets. Make sure to:

  • Submit all time entries by Saturday 11:59 PM ET
  • Ensure consumer approves by Sunday 12:00 PM (noon) ET
  • Set up direct deposit for fastest payment

Initial Registration Checklist

Consumer Registration Documents

  • Unexpired Government-Issued Photo ID Valid Driver’s License, NY State ID, Passport, Permanent Resident Card, or Work Authorization Card (MUST be original, no copies)
  • Second Form of ID (if required) Social Security Card, Birth Certificate, or other acceptable ID
  • Social Security Number Required for payroll and tax purposes
  • Completed I-9 Form Employment eligibility verification (provided by PPL)
  • Completed W-4 Form Tax withholding information (provided by PPL)
  • Pre-Employment Physical Exam Results Completed by an approved healthcare provider, confirming you can perform care duties
  • Direct Deposit Information Bank account and routing numbers for payment (voided check or bank letter)
  • Valid Driver’s License & Auto Insurance (if driving consumer) Only required if you will be transporting the consumer in a vehicle
  • Contact Information Current phone number, email address, and mailing address
  • Primary Language Preference Indicate your preferred language for communication
Critical Document Requirements

All IDs must be unexpired – Expired documents will not be accepted/ Original documents only – Photocopies will be rejected. Complete all forms accurately – Errors delay processing and payment

What to Expect After You Start

Training Requirements

What Training Covers:

  • Personal care and hygiene assistance
  • Safety procedures and infection control
  • Emergency response protocols
  • Consumer rights and dignity
  • Documentation and timekeeping requirements
  • EVV (Electronic Visit Verification) compliance
How to Access Training

You will receive login credentials and instructions for the Nevvon training portal from PPL. Training is completed online at your own
pace.

Need help? Contact Ideal CDPAP at (347) 315-2402 for assistance accessing your training.

Ongoing Compliance Requirements

Once you’re enrolled, staying compliant ensures uninterrupted care and proper payment for your PA. Here’s what you need to do:

Important Dates & Deadlines
Weekly Schedule to Remember
  • Every Shift: Clock in/out using Time4Care app or telephony

  • By Saturday 11:59 PM ET: Submit all time entries for the week

  • By Sunday 12:00 PM (Noon) ET: Consumer must approve your timesheet

  • After Sunday Approval: Payroll processes your payment

Pay Increase Effective: January 1, 2026

All CDPAP PAs received a $0.55/hour wage increase. NYC minimum base rate is now $20.65/hour (up from $20.10/hour).

Every Shift – REQUIRED
Clock In Using Time4Care App or Telephony (EVV)

Open the Time4Care app and clock in at the START of every shift, or call the telephony line. This captures your location and start time electronically.

Clock Out Using Time4Care App or Telephony (EVV)

Clock out at the END of every shift using the app or telephony line. This records your end time and total hours worked.

Provide Care According to Consumer's Plan

Follow the consumer’s direction and complete tasks outlined in their care plan.

Weekly – REQUIRED
Submit All Time Entries by Saturday 11:59 PM ET

Review your hours in the Time4Care app or PPL portal and submit for consumer approval. Only submit ONE timesheet to avoid delays.

Remind Consumer to Approve Timesheet by Sunday Noon

Your payment cannot be processed until the consumer approves your hours by 12:00 PM (noon) ET on Sunday.

Maintain 90%+ EVV Compliance

Ensure at least 90% of your shifts are clocked in/out using the Time4Care app.

Monthly Responsibilities
Renew Expired Documents

If your ID, driver’s license, or work authorization expires, submit updated documents immediately to avoid being marked as “Returned PA.”

Complete Any Additional Training

Participate in refresher courses or new training requirements as announced by PPL or NY State.

Update Banking Information

If you change banks or accounts, submit new direct deposit information to avoid payment delays.

Annual/As-Needed Responsibilities
Review EVV Compliance Rate

Check your EVV compliance percentage. If below 90%, we’ll reach out to help troubleshoot and improve compliance.

Update Contact Information if Changed

Notify Ideal CDPAP and PPL immediately if your phone, email, or address changes.

Our Resources

PA Registration Checklist (PDF)
Time4Care App User Guide (PDF)
W-4 Tax Withholding Form
PA Rights & Responsibilities (PDF)

Hundreds of Five Star Reviews

Earning the trust of families we serve.

When someone trusts you with their care, you don’t take that lightly.

Frequently Asked Questions

Answers to your most common questions about becoming a Personal Assistant, getting paid through CDPAP, and working with Ideal CDPAP as your facilitator.

Can you get paid as a caregiver for a family member in NY?

Yes — and that’s exactly what CDPAP is designed for. New York’s Consumer Directed Personal Assistance Program allows Medicaid-eligible individuals to hire family members, neighbors, or close friends as their paid personal assistant. If your family member qualifies for CDPAP through their Medicaid plan, you can be enrolled as their PA and receive regular paychecks for the care you’re already providing. Almost any family member can serve as a PA — adult child, sibling, parent of an adult consumer, or close friend — as long as you are not also serving as their designated representative.
Ideal CDPAP handles enrollment support and compliance guidance; PPL processes payroll so you can focus on the care itself.

How do you get paid for taking care of your family member?

To get paid by Medicaid for being a caregiver through CDPAP, both you and the person you’re caring for need to complete enrollment with PPL, New York’s statewide fiscal intermediary. Your family member selects Ideal CDPAP as their facilitator, completes the MOU, and identifies you as their personal assistant. You complete your PA registration forms, pass a background check, finish required PPL training, and set up the Time4Care app to track your hours electronically. Once fully enrolled, you clock in and out using the app, and PPL processes your payroll on a regular schedule. Ideal CDPAP supports you throughout — from your first form to your first paycheck.

How do I apply for CDPAP in New York?

The person receiving care (the consumer) initiates the CDPAP process — not the PA. The consumer needs an active New York Medicaid plan, a physician order for CDPAP services, and a personal assistant in mind. They then contact Ideal CDPAP at 347-315-2402 or submit our online form, and we walk both the consumer and the PA through the full enrollment process with PPL. You can complete registration online through PPL@Home or visit one of our offices for in-person assistance. We’re Available in 14+ languages including Arabic, Bengali, Cantonese, English, Fujianese, Haitian Creole, Hindi, Mandarin, Polish, Punjabi, Russian, Spanish, Ukrainian, Urdu and make the process as simple as possible.

How much does CDPAP pay caregivers in New York?

CDPAP personal assistant pay rates are set by New York State and vary by region and Medicaid managed care plan. CDPAP personal assistant pay rates are set by New York State and vary by region and Medicaid managed care plan. As of January 1, 2026: $20.65/hour in NYC (Bronx, Kings, Queens, New York, Richmond), $20.05/hour in Nassau, Suffolk, and Westchester Counties, and $18.65/hour in all other NY counties. Pay is processed through PPL on a consistent schedule. Pay is processed through PPL on a consistent schedule, with Ideal CDPAP providing payroll support and helping you resolve any issues quickly. Benefits eligibility — including health insurance — may depend on the number of hours worked. Our team will walk you through what to expect at enrollment so there are no surprises.

What can't a personal assistant do under CDPAP?

CDPAP covers personal care and daily living assistance — not skilled medical services. PAs can help with bathing, dressing, grooming, toileting, mobility, meal prep, housekeeping, medication reminders, and transportation. They cannot perform clinical procedures like administering IV medications, performing wound care, or other tasks that require a licensed healthcare professional. If the consumer requires both personal assistance and skilled nursing services, those are covered under separate programs and can run concurrently.

What does the PA training and onboarding process look like?

After completing your registration forms and background check, you’ll complete required PPL training — available online or in person at our offices. You’ll also be set up on the Time4Care app, which you’ll use to clock in and out every shift. The process is designed to be completed digitally, with no piles of paper to mail in. Ideal CDPAP’s team is available throughout to answer questions, troubleshoot issues, and make sure nothing delays your first paycheck. Most PAs are fully onboarded and ready to start within a few weeks of initiating enrollment.

What if I have questions after I start providing care?

Ideal CDPAP provides ongoing support to active PAs — for timekeeping questions, payroll concerns, documentation requirements, and anything else that comes up. We’re reachable by phone and Available in 14+ languages: Arabic, Bengali, Cantonese, English, Fujianese, Haitian Creole, Hindi, Mandarin, Polish, Punjabi, Russian, Spanish, Ukrainian, Urdu. You’re not handed off to an automated system after enrollment. If something isn’t right with your pay or your hours, we resolve it.