Downloads & Contacts
Patient & Family Resource Center
Guides, contacts, and downloadable tools to help patients and families understand Medicare home health services — and get the most out of care at home.
Quicklinks
Contacts & Support
Your primary contact for care questions, scheduling, enrollment, and anything that comes up during your plan of care. Our on-call nurse is available 24/7
Office: 187A High Street, Holyoke, MA 01040
For questions about your Medicare benefits, coverage decisions, appeals, and finding other Medicare-certified providers.
Web: medicare.gov
Free, unbiased health insurance counseling for Medicare beneficiaries and their caregivers. Helps with plan selection, cost-savings programs, and understanding your benefits.
For patients who have MassHealth in addition to Medicare — eligibility questions, supplemental coverage, and long-term services.
A free state service that connects older adults, people with disabilities, and caregivers to local resources — including home care, elder law, and support services.
Report suspected Medicare fraud, billing errors, or identity theft related to your healthcare. The Senior Medicare Patrol (SMP) is federally funded and free to use.